Terms & Conditions

Welcome to GradcoSash. By accessing and using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase.

1. General Terms

By using our website and placing an order, you agree to:

  • Provide accurate and complete information
  • Be at least 18 years old or have parental consent
  • Accept these terms and any updates we may make
  • Comply with all applicable laws and regulations

2. Products & Pricing

Product Information: We strive to display our graduation stoles, accessories, and custom products as accurately as possible. However, colors may vary slightly due to monitor settings.

Pricing:

  • All prices are listed in [Currency] and are subject to change without notice
  • Prices include applicable taxes unless otherwise stated
  • We reserve the right to correct pricing errors on our website or orders

Custom Orders: Custom embroidery, printing, or personalized items require approval before production. Once approved and production begins, these orders cannot be cancelled or refunded.

3. Orders & Payment

Order Acceptance: Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to refuse or cancel any order for any reason.

Payment:

  • We accept [list payment methods: credit cards, PayPal, etc.]
  • Payment must be received before order processing begins
  • All transactions are secure and encrypted

Bulk Orders: Orders exceeding [number] items may require a deposit and have different terms. Please contact us for bulk order arrangements.

4. Shipping & Delivery

Processing Time:

  • Standard orders: 3-5 business days
  • Custom orders: 7-14 business days
  • Rush orders: Available upon request for additional fees

Shipping:

  • Shipping times are estimates and not guarantees
  • We are not responsible for delays caused by shipping carriers or customs
  • Risk of loss passes to you upon delivery to the carrier

5. Returns & Exchanges

Please refer to our separate Returns & Exchange Policy for detailed information. Custom and personalized items are not eligible for return unless defective.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of [Your Store Name] and protected by copyright laws. You may not reproduce, distribute, or use any content without our written permission.

7. Custom Design Services

Design Ownership:

  • Custom designs created by our team remain our property unless otherwise agreed
  • You may use approved designs for your ordered products only
  • Designs may not be reproduced or used for other purposes without permission

Design Approval: You are responsible for reviewing and approving all custom designs before production. We are not liable for errors you approve.

8. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount you paid for your order
  • We are not responsible for delays, damages, or losses from circumstances beyond our control

9. Disclaimer of Warranties

Our products are provided "as is" without warranties of any kind, whether express or implied. We do not warrant that our website will be uninterrupted or error-free.

10. Privacy & Data Protection

We collect and use your personal information as outlined in our Privacy Policy. By using our website, you consent to our data practices.

11. Modifications to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting. Your continued use of our website constitutes acceptance of any modifications.

12. Cancellation Policy

Standard Orders: Orders can be cancelled within 24 hours of placement for a full refund if production has not begun.

Custom Orders: Custom orders cannot be cancelled once design approval is given and production has started.

13. Governing Law

These terms are governed by the laws of [Your State/Country]. Any disputes shall be resolved in the courts of [Your Jurisdiction].

14. Contact Information

If you have questions about these Terms and Conditions, please contact us:

  • Email: gradsashco@gmail.com
  • Phone: 562-409-5331

15. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

By placing an order with us, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.